JAGUAR LAND ROVER HONOURS ITS TOP PERFORMING RETAILERS
Jaguar Land Rover South Africa recognised its top performing retailers at a glittering banquet held in Pretoria, Gauteng last month.
The awards honour the world-class efforts of the individuals and businesses representing the two iconic brands over the past year. Awarded annually, the Retailer of The Year awards are based on a comprehensive set of metrics on which each franchise is measured throughout the preceding year and recognises the combined overall performance across all departments at the winning retailer.
In addition to recognising sales performance, scorecards also included factors that directly impact the customer experience – including process adherence, progress through training programmes, results of standards audits and feedback from customers. The grand prize – the Retailer of the Year award – recognises the combined overall performance across all departments at the winning retailer....